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Privacy Policy

AJNET, S.A. – VAT 504 592 033 Rua Padre José António de Campos, 21 4490-668 Póvoa de Varzim Portugal

The address of our website is: https://www.ajnet.co.uk

What personal data we collect and why we collect it

Forms When you submit a customer support form, we collect your name and email to correspond with you. When you submit a form with data for opening a customer file, the same data is only used for billing purposes.

Google Analytics We use Google Analytics to track visitors on this site. Google Analytics uses cookies to collect this data. To comply with the new regulations, Google has included a data processing improvement. The data we collect will be processed anonymously and “data sharing” will be disabled. We do not use other Google services in combination with Google Analytics cookies.

Comments When visitors leave

comments on the site, we collect the data shown in the comments form as well as the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture is visible to the public in the context of your comment.

Media If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies The term “Cookie(s)” refers to a small file stored and read when visiting a website or reading an email message, installing or using a software program, or a mobile application, regardless of the type of Terminal used. The Cookies implemented on the Site are of various types and serve different purposes. You can accept or refuse the installation of Cookies according to the modalities explained below. You can, at any time, manage the storage and use of Data collected through Cookies.

How to manage Cookie usage through your browser? Below are the different ways to manage your Cookies according to your browsing software. The configuration of each browser is described in the browser’s help menu. Some examples:


In the Internet Explorer menu, go to “Internet Options”; On the “Privacy” tab, click the “Advanced” button; Select the “Ignore automatic cookie management” box; Then select: “Accept” for internal cookies and “Reject” for third-party cookies; Save the changes by clicking “OK”.


 In the Safari menu, select “Preferences”; Go to the “Security” tab; Under the “Accept cookies” option, select “From the sites I visit only”.


 In the Chrome menu, select “Settings”; Click on “Show advanced settings”; Go to the “Privacy” paragraph; Click on the “Content settings” tab; In the “Cookies” paragraph (first paragraph), select the box “Block cookies and third-party site data”; Save the changes by clicking “OK”.

FIREFOX On the Firefox home page, click on the “Settings” tab; Select the “Privacy” box; In the “History” area, for the “Retention rules” option, select “Use custom settings for history”; In the “Accept third-party cookies” drop-down menu, select “Never”; Save the changes by clicking “OK”. For other browsers and mobile devices, we recommend that you go to the official website of the browser or device manufacturer and consult the documentation provided.

Embedded content from other websites Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves as if the visitor were visiting those websites. This site may collect data about you, use cookies, embed third-party tracking, and monitor your interactions with the embedded content, including tracking your interactions with the embedded content if you have an account and are logged in to that website.

With whom your data is shared Your personal data may be disclosed to third parties who provide specific services, such as external entities contracted by AJNET (billing companies, or transportation), or who autonomously process the personal data collected by AJNET. Any disclosure will be made without exceeding the purpose for which your personal data was collected and subsequently processed.

Additionally, your personal data may be disclosed to third parties, to:

  • comply with applicable laws,
  • respond to judicial and governmental inquiries,
  • comply with valid legal processes,
  • protect the rights or property of AJNET.

How long your data is retained If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any

personal data you have provided. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent Visitor comments may be checked through an automated spam detection service.

Contact Information If you have additional questions, please contact us via email: suporte@ajnet.co.uk

Statement of Personal Data Consent

AJNET, S.A. attaches great importance to the protection of personal data and collects, processes, and uses it in accordance with the General Data Protection Regulation (Reg. 2016/679 (EU), of April 27) and according to the principles mentioned below.

The Client’s personal data will be processed to the extent necessary to fully comply with AJNET, S.A.’s contractual and legal obligations, and the purposes of its processing are essentially as follows: Billing processing, including electronic invoicing; Paper and electronic document archiving; Collection and payments; Other purposes independent of these that may be communicated in due course.

The Client is informed that their personal data will be retained for a period of 1 (one) year after the termination of the contractual relationship, without prejudice to such period being extended for the time of any judicial process or any process that concludes before an administrative entity and the retention periods of documents imposed by legal provisions, namely labor, fiscal, and contributory legislation.

The Client is informed that they have the right to access their personal data and that concern them, as well as their rectification and erasure. If applicable, they may request the restriction of processing and exercise their right to object to data portability.

The Client has the right to lodge a complaint with the national supervisory authority: National Data Protection Commission.

Without prejudice to the verification of other applicable conditions and legitimacies, the Client authorizes the recording, organization, conservation, consultation, use, and communication of the personal data provided to AJNET, S.A.

The Client is informed of the right to withdraw their consent at any time, without affecting the lawfulness of the processing carried out when the processing is based solely on the consent previously given, regarding a specific purpose.

To request changes to authorizations, the Client should use the email: geral@ajnet.co.uk.

The Client declares to acknowledge and accept, committing to respect, all internal operating rules and internal policies in force, approved by AJNET, S.A.

Furthermore, it is informed that AJNET, S.A. has implemented digital signature and, therefore, all documents are digitally signed with a certified signature.